Privacy Policy

At Glace Dream House, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

We may collect the following types of information when you interact with our site:

• Personal Information: Name, email address, phone number, and shipping address when you place an order or register an account.
• Payment Information: We use secure, third-party payment gateways (e.g., bKash, SSLCommerz). We do not store your full credit card or mobile banking PINs on our servers.
• Device & Usage Data: IP address, browser type, device information, and browsing patterns to improve user experience.

2. How We Use Your Information

The information we collect is used in the following ways:

• To process and fulfill your orders, including sending order confirmations and tracking updates via SMS or email.
• To communicate with you regarding customer support inquiries.
• To send promotional emails or offers, only if you have explicitly opted in to our newsletter.
• To analyze website traffic and improve our store's performance and product offerings.

3. Data Sharing & Third Parties

We respect your privacy and do not sell or rent your personal information to third parties. We only share necessary information with trusted partners to operate our business, such as:

• Courier and logistics companies (e.g., Pathao, RedX) to deliver your orders.
• Payment processors to securely handle transactions.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart items, and understand how you interact with our site. You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.

5. Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data during transmission and storage. However, please note that no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for deletion of your account and data. To exercise these rights, please contact us.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at: